2011 - Volume #35, Issue #5, Page #13
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"Lemon" Bobcat Parked By The Road
“The machine was delivered new on July 5, 2006. I had a full year’s work booked when it arrived. However, the auxiliary hydraulic pumps failed on start-up. Joystick controls were erratic and required calibration daily. The engine lacked power, and would surge and then die when I cut the throttle. The air conditioner had to be charged twice a day if I wanted use it. By June 2007, the machine had been returned to two different dealers a total of seven times and mechanics came out twice.
“My dealer refused to accept the machine in trade yet insisted it met all their standards. As of this August, the only problem they even corrected was the fuel injection pump, and that took 11 months.
“Now the skid loader sits on my lot at the edge of town and is unusable. I painted the engine cover on back of the machine lemon yellow and erected a sign next to it to voice my displeasure. It sits next to a busy road, and a lot of people stop on the road to take photos. A Bobcat attorney threatened to sue me for damage to their reputation, but I think they were just trying to intimidate me.
“I’m 72 years old and started a pasture renovation and tree removal business 10 years ago to supplement my social security. I normally would buy a new skidsteer every 2 years.
“The 2006 model replaced my 2004 Bobcat, which I used day in and day out for two years with no problems. The 2006 model was built the last week of production before a South Korean company bought out Bobcat. A number of other farmers in my area have had problems with their machines since the ownership transfer.
“I didn’t spend any money out of pocket for repair work, but I figure I spent about $48,000 hauling the machine back and forth to repair shops and going to job sites up to 100 miles away, after I was told the machine was repaired. But once I got to the job site I would find the machine wouldn’t work and I couldn’t do the job.”
“After 2 1/2 years I finally hired an attorney and filed a lawsuit, but it was dismissed. Finally, I refused to pick up the skid loader at the dealership so they hauled it to my place and dropped it off.
“I didn’t have another $50,000 to buy another machine while this one was down, so I had to go out of business. It wasn’t as much the money I lost on the loader but that it took away my livelihood, my means of making more money. That’s what hurts the most.”
Contact: FARM SHOW Followup, Alvin Bose, 925 N. 22nd St., Ord, Neb. 68862 (ph 308 750-7297).
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